Customer Service / Order Entry
Full-time job with up to PHP 20,000 salary. Requires 1 year experience, communication skills, and offers benefits like promotions and paid training.
The Customer Service / Order Entry role at Six Eleven Global Services & Solutions is an exciting opportunity for individuals seeking stability and growth. With a monthly salary ranging from PHP 18,000 to PHP 20,000, it offers permanent full-time work and benefits such as health insurance, paid training, and promotion opportunities. Applicants should have one year of relevant experience and strong communication skills.
Job Responsibilities
Handling customer inquiries through phone, chat, and email is a primary responsibility. You will assist with order placements, modifications, and address customer concerns politely. Processing payments and documenting interactions accurately are central to the daily routine. The position also involves guiding customers during selection and explaining the company’s rewards program. Staying updated on product lines and company promotions is vital.
Advantages of the Role
A significant upside is the stable, permanent employment and above-average entry-level salary. Employees mention that paid training and opportunities for advancement are motivating. Health insurance and free parking are supplied, which add great practical value to this role. Furthermore, regular company events foster a positive workplace atmosphere.
Potential Downsides
The role comes with high expectations regarding communication and problem-solving. There can be pressure to meet customer satisfaction metrics and sales goals. Additionally, proficiency with computer CRM tools is expected. The role may involve multitasking and handling tough situations, such as customer complaints. For those seeking remote work, this position requires physical presence.
Final Verdict
Overall, joining as a Customer Service / Order Entry staff at Six Eleven can be a smart move for candidates with the right experience and attitude. With strong benefits and growth potential, it is a solid option to consider for career development in customer care.
