Non-Voice Entry Level – HUB
Content Moderators and Transaction Processing Associates handle online content monitoring, data entry, and compliance management. Requires strong English skills and resilience.
The Non-Voice Entry Level – HUB career opportunity focuses on two roles: Content Moderator and Transaction Processing New Associate. This is a full-time, entry-level position, ideal for those with zero to two years of experience. There is no minimum salary stated, but candidates can expect competitive industry-standard compensation and benefits.
Applicants must be either college graduates or have at least three years of college and a minimum of eighteen months of BPO experience. The company looks for candidates with strong English proficiency, resilience, and the capability to manage complex and sensitive content.
Job Responsibilities & Daily Tasks
Day-to-day tasks include reviewing various types of online content—text, images, and videos—to ensure safety and compliance with policies. Transaction Processing Associates focus on data entry and research, maintaining records and communicating with clients or publishers about compliance.
Content Moderators must objectively evaluate flagged content and escalate issues when necessary. They also play a crucial role in improving platforms by implementing and suggesting process enhancements.
The role requires constant learning and adaptation since client policies often change. Both positions demand high attention to detail and good decision-making skills.
Pros of the Role
One major advantage is the structured support for employee well-being, especially given the nature of the content being handled. Accenture offers strong training programs, career growth opportunities, and an inclusive company culture.
This job is also a gateway to the growing trust and safety industry, providing valuable experience for future career advancement.
Possible Downsides
The biggest drawback is the emotional challenge tied to regular exposure to potentially sensitive and distressing content. While support systems exist, coping can be demanding.
Additionally, the job may require shifting schedules, including night hours, which can disrupt personal routines and work-life balance.
Dakwaan
Overall, Non-Voice Entry Level – HUB at Accenture is a solid entry step for individuals looking to start a career in content moderation or transaction support. The pros outweigh the cons for those with resilience and dedication to digital safety.
