Kepercayaan & Keamanan Rekan Baru
Entry-level, non-voice role for resilient individuals. Manage online content, data processing, and participate in training. Open to graduates with BPO experience. Strong support for well-being.
Day-to-Day Tasks & Responsibilities
The Trust & Safety New Associate at Accenture handles reviewing and moderating content across various platforms. This includes user profiles, texts, images, videos, and audio. Duties require analyzing, classifying, and removing reported or flagged content according to specific guidelines. Associates also research and process transactions, ensuring compliance with business standards.
Continuous learning forms part of this job as you participate in regular training and workshops. You contribute actively to process improvements and collaborate with a larger team for challenging issues or escalations. Emotional resilience and attention to detail are a must due to exposure to sensitive content and data.
Pros: Opportunities & Support
One outstanding aspect is Accenture’s supportive work environment, which includes a dedicated well-being program for Trust & Safety employees. The company offers continuous training, keeping skills sharp and providing growth potential within the hospitality of a global leader.
Additionally, the job gives valuable exposure to content management and digital platform operations. For those starting their careers or aiming to enter the BPO industry, this entry-level opportunity includes comprehensive support in a non-voice setting and clear advancement possibilities.
Cons: Challenges & Demands
The main downside is the potential exposure to disturbing or sensitive content, which can be emotionally demanding. The job requires strong coping skills and adaptability to stressful situations, which may not suit everyone’s temperament.
Additionally, working in rotating shifts, including graveyard hours, can disrupt work-life balance. Candidates must be open to non-standard schedules and be ready to prioritize work when needed.
Putusan: Siapa yang Harus Mendaftar?
The role is a strong option for individuals starting their BPO careers and looking for supportive training and structured growth. If you value meaningful work in digital safety, enjoy non-voice job dynamics, and possess emotional resilience, this role offers a promising start with industry-leading support.
