Non-Voice Entry Level Associate
Entry-level role ideal for those with up to 2 years’ experience. Gain exposure to vital online safety work, continuous training, and a supportive work environment.
The Non-Voice Entry Level – Trust & Safety New Associate job is a full-time opportunity designed for those starting out in their careers. While the salary is not specified, the position welcomes candidates with 0-2 years of professional experience and a background as either a college graduate or someone who has completed at least three years in college with prior BPO exposure.
This role offers stable employment, the benefit of continuous learning, a supportive community, and rotational shifts. Critical qualities include computer literacy, strong communication skills, emotional resilience, and the capacity to thrive in a fast-paced environment. The company stands out for offering equal opportunity to all candidates and providing resources for well-being and professional development.
Tanggung Jawab Inti dan Tugas Harian
The Trust & Safety New Associate focuses on content moderation by reviewing and classifying online material to promote user safety and compliance with guidelines. Day-to-day, expect to analyze content, escalate or resolve flagged items, and remain current with all policy changes.
You will perform data entry and research tasks on several platforms, ensuring data integrity and accuracy. Auditing your own work and adhering to client formatting standards is crucial. The job requires handling sensitive material objectively while continuously engaging in training and skill development initiatives.
Other duties include assisting with compliance inquiries, maintaining internal materials and trackers, and collaborating with teams for process improvements. You may also review apps and rate user experience, contributing vital insight to digital platform safety.
Notable Advantages of the Position
One significant advantage is regular exposure to extensive training and personal development programs, enhancing your ability to advance within the organisation.
The inclusive work environment nurtures emotional resilience and well-being through dedicated wellness programs, supporting your growth and daily job performance. Networking and being part of a global company opens connections and future opportunities beyond the entry-level.
Potensi Kerugian yang Perlu Dipertimbangkan
This position involves occasional exposure to objectionable or sensitive content, which requires strong emotional and mental fortitude. Fast-paced settings may challenge those unaccustomed to shifting priorities, as deadlines and policy changes are frequent. Rotational shifts, including nights, may not suit everyone, especially those seeking a traditional work schedule.
Putusan Akhir
For entry-level candidates with solid emotional resilience, an interest in online safety, and a desire for growth, the Non-Voice Entry Level – Trust & Safety New Associate role is an appealing choice. The emphasis on training, well-being, and advancement provides a supportive platform for those ready to build a strong career foundation in the BPO sector.
