Senior Application Support Engineer
Lead support for technical issues overnight, collaborate with top teams, earn a competitive salary, and grow your skills with stellar benefits.
The Senior Application Support Engineer (Night Shift) is a high-responsibility, full-time role offering a competitive monthly salary between BDT 80,000 and 120,000. Additional benefits include medical insurance, festival bonuses, subsidized meals, and more. You’ll enjoy a hybrid work setup, a five-day workweek, and a healthy work-life balance. This opportunity is highly attractive for experienced professionals seeking both growth and stability.
Key Responsibilities and Daily Activities
The core of this role involves tackling advanced software support issues that require deep technical know-how. You will monitor support tickets, provide prompt resolutions, and oversee highly complex issues. A large part of your job is coaching teammates, documenting solutions, and driving process improvements for support operations.
Daily use of PHP, MySQL, Node.js, and JavaScript is expected, alongside advanced debugging and database optimization tasks. You will also prioritize urgent problems and act as a liaison between engineering and support teams to ensure fast turnaround times.
Additionally, mentoring and setting best practices within the team will be crucial. Influencing knowledge management strategies and collaborating on process enhancements are routine responsibilities. Expect to analyze data using SQL scripts to spot and resolve recurring problems swiftly.
Your expertise will affect both team efficiency and customer satisfaction, making this a role with wide-reaching impact.
Advantages of the Role
One of the biggest pros is the high salary paired with generous benefits, which is rare for similar positions.
The work environment is known for professional development and provides various perks like transportation services, dinner, gym membership, and career growth budget.
Potential Drawbacks
As the position requires working night shifts, some candidates might find the schedule challenging.
The level of responsibility can be quite high, especially during critical support incidents, which means this role is best suited to confident, highly skilled professionals.
Final Verdict
Overall, the Senior Application Support Engineer (Night Shift) position offers an impressive package of salary and benefits, with real chances for professional growth. The night shift requirement is an important consideration, but this job is an ideal fit for ambitious engineers seeking advancement and competitive compensation.
