Senior Application Support Engineer
Lead high-level technical issue resolution during night shift with strong salary, great benefits and a supportive team. Ideal for experts in PHP, JavaScript and troubleshooting.
The Senior Application Support Engineer (Night Shift) position stands out due to its attractive salary range of BDT 80,000 – 120,000 per month and excellent employment conditions. This is a full-time role with a competitive compensation package, including bonuses, insurance, and additional perks. Employees benefit from festival bonuses, gratuity, subsidized meals, transportation, and more, providing real value alongside a regular night-shift working schedule.
Besides the appealing remuneration, the position requires a strong background in PHP, MySQL, and JavaScript, along with proven expertise in solution delivery and technical leadership. It’s ideally suited to individuals who thrive in challenging support environments and value process improvement and documentation standards.
Key Responsibilities and Day-To-Day Life
This role requires quick, expert responses to support tickets and the ability to independently resolve complex software issues. Senior Application Support Engineers prioritize and troubleshoot high-priority technical cases, often needing deep system analysis and SQL queries.
The job also includes mentoring team members, enforcing high standards for incident response, and helping implement effective runbooks and process guidelines. Regular collaboration with engineering and platform teams is vital to drive systemic fixes and support channel improvements.
Daily work will focus on using advanced debugging tools, performing code-level investigations, and sharing expertise with less experienced staff. Knowledge-sharing and robust documentation are a must.
Candidates work standard weekday hours on a night shift, ensuring critical operations run smoothly overnight. Flexible workplace policies also contribute to a balanced work experience.
What Are the Best Aspects?
The benefits go well beyond the competitive pay. Employees enjoy a fully subsidized lunch or dinner, transport for late shifts and even gym memberships. Regular increments reward strong performance.
Another plus is the chance to work with advanced technology stacks and skilled cross-cultural teams, fostering personal and professional growth. The hybrid work arrangement adds valuable flexibility.
Potential Downsides
The main challenge is the night shift schedule which might impact work-life balance for some. Adapting to overnight hours can be difficult without the right routine and discipline.
The high pressure and need for expert-level debugging skills can be demanding, particularly when handling critical or ambiguous issues. Strong organizational and technical resilience are essential.
The Final Verdict
This Senior Application Support Engineer opportunity is highly appealing for experienced technical professionals seeking strong pay, career growth, and valuable benefits. The demanding environment is well compensated by the support structure, bonuses, and unique perks. Consider applying if you fit the profile and enjoy tackling challenging technical issues.
