Non-Voice Entry Level – HUB
Join a global leader as a content moderator or transaction processing associate. No experience required, supportive environment, career growth opportunities. Flexible shifts and well-being focus.
Non-Voice Entry Level – The Role at a Glance
The Non-Voice Entry Level – HUB role is a full-time opportunity for both fresh graduates and those with up to two years of experience. This position provides a critical service as a content moderator and transaction processing associate, focusing on keeping online environments safe and compliant with platform policies. The job is open to college graduates as well as college undergraduates with BPO experience. You’ll be immersed in a professional setting, working with a top global partner, with exposure to valuable responsibilities and career-building skills.
What Are the Job Responsibilities?
In this job, you’ll review user-generated content across text, audio, and video to ensure it meets the client’s standards. Content moderation involves classifying, investigating, and resolving flagged issues. You’ll address inquiries and monitor compliance within digital marketing platforms. Other duties include data entry, researching client concerns, updating documentation, and participating in training sessions. The role requires adaptability and acute attention to detail.
Pros of Working in This Position
One major advantage is that applicants from various backgrounds are welcome, including new graduates. The focus on well-being and support programs sets this role apart, making it easier to build your resilience and grow professionally.
Another benefit is the continuous training and process improvement culture, letting you develop skills relevant to the digital age and climb your career ladder within a reputable organization.
Cons You Should Consider
This position may expose you to sensitive material, so strong emotional resilience is necessary. The workload can be demanding, especially during deadlines or shift adjustments.
Shift scheduling is also required, so flexibility in working hours is expected, and you might need to adjust your personal routine to meet operational needs.
Verdict: Is This Job Right for You?
For individuals ready to step into the digital workforce and who possess adaptability and attention to detail, this role offers a promising start. While there are challenges, the program’s support and career development opportunities are outstanding. This is a solid entry-level stepping stone into the world of content management and digital operations.
