Entry-Level Customer Service Representative – Up to PHP 24,000, Weekends Off, Paid Training

If you’re on the hunt for a rewarding career start, the Entry-Level Customer Service Representative position at Stark Asia Solutions, Inc. offers an attractive opportunity. Basic pay goes up to PHP 24,000 per month, with full-time, permanent, and fresh graduate options. The job details include a solid compensation package, such as night differential, weekends off, HMO on day one, and paid training—all with no BPO experience required.

Day-to-Day Responsibilities

As a customer service associate, your primary responsibility revolves around assisting callers with healthcare benefits, eligibility, and insurance claim status. Candidates are expected to utilize strong communication skills to guide service providers over the phone and deliver quality support.

The position strictly operates in an onsite setting, with a shifting night schedule. You must be willing to report in person as part of the team. The job requires high school graduates or above, with good English and readiness to start immediately. No prior BPO work is necessary, but it is welcome.

Additional duties include record-keeping, clear documentation of conversations, and handling basic troubleshooting queries. Above all, maintaining professionalism and empathy during calls is key to delivering positive customer experiences.

Biggest Pros

There are several upsides, starting with a salary that’s above entry-level average and weekends are consistently free. The employer supports new hires, giving robust paid training. Immediate HMO coverage means your health is prioritized from day one.

Growth opportunities are clear with promotion and pay raise pathways, even for those with zero BPO background. Life insurance and additional leave are included, further enhancing job security and work-life balance.

Main Cons

Some drawbacks are worth considering. First, the job requires working onsite, which may limit flexibility for certain candidates who prefer work-from-home setups. Night shifts and a 24/7 rotating schedule also mean adjusting your body clock, which can be challenging for some.

Furthermore, comprehensive requirements for government IDs and clearance may slow down your application process. Candidates need to be prepared with these documents in advance.

Verdict

Overall, the Entry-Level Customer Service Representative role from Stark Asia Solutions is a genuine opportunity for those looking to enter the customer service or BPO sector. If you seek a stable, entry-level position with strong benefits and a pathway to advance, this is a reliable choice. Prepare your documents, meet the qualifications, and take advantage of a company that invests in new employees, with fast onboarding and competitive pay.